Privacy Policy

Last updated: August 21, 2023

Find My Nanny FZE (“Find My Nanny”) values our customers and we respect your privacy and Personal Information, which is information about an identifiable individual (as such term is defined below).This privacy policy (“Privacy Policy” or “Policy”) describes how Find My Nanny treats your Personal Information obtained through the findmynanny.ae website and any subdomains or subsidiary websites thereof, (collectively referred to as the “Website” in this Privacy Policy). The Policy describes the kinds of Personal Information Find My Nanny collects about you, why we collect it, how we use it, how we protect it, and under what circumstances we share it with third parties. This Policy also describes the decisions you can make about your personal information. You may require us to change, amend or delete the personal information that you have provided to us at any time. The Website may contain links to third parties’ websites. We are not responsible for the privacy practices or the content of those websites. The Website may also contain links to terms and conditions and privacy policies of third party providers who provide tools or services on a website. Therefore, please read carefully any privacy policies on those links or websites before either agreeing to their terms or using those tools, services or websites.


The terms “you” and “User” refer to individuals who use this Website for the purposes of the Services offered. In this Privacy Policy, “Personal Information” (also referred to as “Personal Data”) means any information about an identifiable individual, such as your name, e-mail address, mailing addresses, gender, date of birth, any data about you that you elect to provide electronically through the Website and any other information that identifies who you are. Registration Data (as defined in the Terms of Service) and Personal Information will be used by Find My Nanny solely in accordance with these Terms and Conditions. Unless we explain otherwise in this Policy, the words and phrases used in this Policy have the same meaning as in the Terms and Conditions.


Find My Nanny is responsible, to the extent required by any applicable laws, for Personal Information under its control, including the transfer of Personal Information to a third party service provider for processing on Find My Nanny behalf

What Information Do We Gather?

When you sign up for a User Account through the Website, you voluntarily give us certain Personal Information as is required to identify you as a user of this site, for profile purposes, which may include but shall not be limited to your name, e-mail address, address, age and mobile phone number. In addition, when you visit our Website or contact us, we collect certain information about your activity on our Website, as described below under the heading “Our Use of Cookies and Log Files”.

How We Use Your Personal Information?

We use the Personal Information we collect about you in order to provide you with the Services offered by Find My Nanny and you agree that we may use your Personal Information for the following purposes:

How and Where is Personal Information Processed?

Personal Information will be collected, processed, stored and used by Find My Nanny and may be passed to and processed by other companies under the instruction of Find My Nanny. Your Personal Information may be processed and/or stored outside of the UAE.

Find My Nanny may use Google Analytics to gather statistics on web traffic, Website usage and other information on User behaviour. Google Analytics is a web analysis service provided by Alphabet Inc. or its subsidiaries or related companies (“Google”). Google may collect data and utilize such data to track or examine a website’s or application’s use, or to prepare reports on a website’s or application’s activities and share them with other Google services. By using the Website, you agree that Find My Nanny may utilize the services described above or such other analytic services that Google may make available from time to time. In addition, Find My Nanny and its Website allows for User interaction with social media networks and other external platforms directly from the Website. The interaction and information obtained is subject to the terms and conditions and privacy policies of Google and the social media and third-party platforms, respectively.

Sharing Your Personal Information

In accordance with this Policy, we may share information with our financial, insurance, legal, accounting or other advisors that provide professional services to us.

We will not disclose, share, sell or rent your Personal Information in personally identifiable form with any third party, except if, and to the extent necessary, in our good faith judgment, doing so is required to: (i) complete the Services offered by Find My Nanny; (ii) comply with applicable laws or regulations (iii) respond to a valid subpoena, order, or government request; (iv) establish or exercise Find My Nanny legal rights or defend against legal claims; (v) investigate, detect, suppress, prevent or take action regarding illegal or prohibited activities, suspected fraud, or situations involving potential threats to the reputation or physical safety of any person; or (vi) as otherwise required by law.

We may remove personal identifiers from your information (such that it no longer corresponds to any identifiable individual) and maintain and use it in anonymous form that may later be combined with other information to generate aggregated information.

We will retain your Personal Information only for a time and to the extent necessary for the purposes for which it was collected as described in this Policy and for reasonable backup, archival, audit, or other similar purposes.

Find My Nanny uses a third party service company to process credit card transactions of Service Seekers, recruiters and others who have subscribed to our Services. All credit card transactions are completed using secure electronic encryption.

Our Use of Cookies and Log Files

We use browser tracking cookies (or “cookies”), which are small text files that are placed on the hard disk of a computer by a website. Cookies are uniquely assigned to you, and can only be read by a website or web server that issued the cookie to you. We also use browser “log files” which record certain information when you visit a website, including your Internet protocol (IP) address. To improve your experience on our Website, we use cookies and logs files to: recognize you when you return to our website; keep track of activity on our Website and remember what items you have clicked on or viewed; study how you navigate through our website and which products you request in site searches so that we can improve the design, content and function of our Website; and customize the message, content and delivery of online banner advertisements and e-mails that reflect how you navigate to and through our Website based on your online behaviour. We call this “Browsing Data”. We may hire third party service providers to assist us in the collection and analysis of this Browsing Data collected through cookies.

You have the ability to accept or decline our use of cookies. You can refuse cookies by turning them off or blocking them in your Internet browser. If you decide to turn off or block cookies, our website might not function correctly.

Accessing and Updating Your Personal Information

At any time you can contact us to: stop receiving e-mails from us; review the personal information held by Find My Nanny in connection with your account; withdraw your consent for our use and disclosure of your information; request a list of third parties to which Find My Nanny may have provided your personal information; close your account; and amend your personal information, where possible, by logging into you User Account and going to Settings.

If you contact us to do any of the things listed above, we may require you to provide sufficient information to allow us to identify you and tell you about the existence, use and disclosure of your Personal Information and this Personal Information will only be used for this purpose. If you contact us about your Personal Information, we will respond to your request within a reasonable time and at no cost to you.

Links and Third-Party Websites

We may provide links on our Website to other, third party sites. These sites operate independently of us and have established their own privacy and security policies. Any Personal Information you provide on linked pages or other sites is provided directly to that third party and subject to that third party’s privacy policy. We strongly encourage you to review these policies at any site you visit. This Policy does not apply to such linked pages or other sites, and we are not responsible for the content or practices of any linked websites which are provided solely for your convenience.

Data Integrity and Security

We aim to provide you with a safe experience. We have in place certain physical, electronic, technological, and organizational safeguards to appropriately protect the security and privacy of your Personal Information against loss, theft, and unauthorized access, disclosure, copying use or modification. Please note, however, that while we try to create a secure and reliable Website for users, the confidentiality of any communication or material transmitted to or from the Website or via e-mail cannot be guaranteed.

Facebook, Google and Linkedin Data Deletion Request

If you have registered or logged in to the Find My Nanny website using Facebook, Google or Linkedin, Find My Nanny may collect personal information about you that you have given us permission to. You may request to have this data deleted by contacting us at [email protected]

Children’s Online Privacy Protection

The Website is not intended for use by children under the age of 19 without the consent of their parent or legal guardian. Find My Nanny does not knowingly collect or use any Personal Information from any children under the age of 13. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such Personal Information from our database.

Changes to the Privacy Policy

Find My Nanny reserves the right to make changes to this Privacy Policy at any time by giving notice to its Users on this page, and by ensuring analogous protection of the Personal Information in all cases. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top of the page.


There are occasionally fraudulent “phishing” emails targeting individuals who the perpetrators believe might be registered users of the Website. We never send an email which requests users to visit a web page or place a call and provide their email address, password or any Personal Information. We will never ask you to confirm your user ID or password via email. If you ever receive such an email, do not log in from any referred link and do not provide any Personal Information.

We work to protect the security of credit card information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not reveal credit card numbers when confirming your purchase.

Contact Us

If you have questions or comments about this Privacy Policy or your Personal Information, please contact Find My Nanny by email[email protected].

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